What should I do if the image in the response cannot be shown?
If you are using "Attachment ID" for uploading images to the your page, please be reminded that the images are exclusive to the page you have selected only. Please upload the image onto another page if necessary.
It takes quite a long time to send an image. How do I send it faster?
You can upload your image to Facebook server or WhatsApp Client by using the Attachment ID or Media ID.
Upload the image by selecting Attachment ID Uploader on the top right corner of the bot builder.
Upload the image to the designated channel and can obtain an "Attachment ID" / "Media ID".
Apply the ids to your image type response in your tree node.
For details, please refer to Attachment ID Uploader.
How can I find the channel that the media file has been uploaded to?
You may follow the steps below:
Select Attachment ID History on the top right corner of the bot builder.
Click the arrow of the uploaded file for more details.
You will see the channel name, Facebook Page ID or WhatsApp number and the created date in the details.