Stella Platform Documentation

Stella Platform Documentation

  • Docs
  • Procedures
  • Reference
  • FAQ
  • API
  • Languages iconEnglish
    • 中文

›FAQ

FAQ

  • FAQ on Facebook
  • FAQ on WhatsApp

FAQ on WhatsApp

What is the maximum character limit of Whatsapp Template Message?

In general, the character limit of BODY is 1,024 characters.

If you include HEADER and/or FOOTER in the message template, then the character limit of BODY will become 160 characters. The character limit of HEADER and FOOTER is the same, both are 60 characters.

However, this character limit does NOT apply to variable(s) within the message template. So far from our testing, we discover that there is no character limit set for the variable(s), which means you can in fact input a long message in the variable that exceeds the standard character limits.

Example: long message in message template

Here's another interesting finding about the character limit of each WhatsApp message bubble: when a WhatsApp message bubble contains 99,997 characters or more, Whatsapp Web will not be able to show the message properly. Yet, you could still read it normally on Whatsapp App.

Cannot display message on WhatsApp Web

← FAQ on Facebook
  • What is the maximum character limit of Whatsapp Template Message?
Stella Platform Documentation
Docs
Get StartedBest PracticesAPI ReferenceStandard Procedures
Community
FAQUser ShowcaseChat with Us
Copyright © 2020 Sanuker Inc. Limited