Stella Platform Documentation

Stella Platform Documentation

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›Channels

Overview

  • Documentation Guide

Get Started

  • Introduction
  • Recent Updates
  • Best Practices
  • Chatbot Template

Bot Builder

  • Workspace
  • Node
  • Attachment ID

Node Inspector

  • Tree ID & Composite ID
  • Basic Information
  • Triggers
  • Responses
  • Actions
  • Redirect
  • Member Tagging
  • Analytics
  • NLP
  • Advance

Facebook

  • Message Types
  • Button Types
  • Persistent Menu
  • Access Token
  • One-Time Notification
  • N-Time Notification (Beta)

Instagram

  • Message Types

WhatsApp

  • Overview
  • Setup Procedure
  • Message Types

Web Chat

  • Overview
  • Message Types
  • Button Types

WeChat

  • Message Types

Slack

  • Message Types

Telegram

  • Message Types

Integrations

  • Dialogflow
  • Stripe
  • LUIS
  • Custom Inbox Integration

Data Source

  • Data Source

Media Library

  • Media Library

Channels

  • Overview
  • Webhooks
  • Channel-wide Metadata
  • Business Availability
  • Facebook
  • Instagram
  • Web Chat
  • WhatsApp
  • WeChat
  • Slack (Public App)
  • Slack (Custom App)
  • Teamwork
  • Zendesk
  • Custom Platform

Analytics

  • Members
  • Dashboard
  • PSID

Settings

  • Overview
  • Locale
  • Pairing Channels
  • Role-based Access Control
  • Access Token
  • Audit Trail

Push Panel

  • Push Content
  • Audience
  • Analytics

Log

  • Log

Facebook Deployment

Connecting to Facebook Page

  1. Select "Channels" at the top menu bar.

  2. Click "+ New Channel".

  3. Name your new channel and select Facebook as your deployment platform and then click "Connect".

  4. Log in with your Facebook Account and grant access to Stella.

  1. Select your Facebook page in the drop down menu and click "Subscribe".

Your page is now connected to Stella! 🎉🎉

You can start building your bot in the Bot Builder workspace.

If you would also like to create Comment Reply chatbot, please also click "Allow" to activate the function of Comment-Reply Automation.

You should always separate testing and production environments into two different channels.

Setup Persistent Menu

Get Started button

After you have subscribed to your page, set your Get Started button in the Persistent Menu section to start your chatbot. Click "Save" after you have inputted the payload trigger (e.g. GET_STARTED).

Persistent Menu

  1. Click "+ Button" to create a persistent menu button.

  1. Click on the created button and select the correct button type from the dropdown menu at the Button Settings.

  1. There are two supported button types in the persistent menu:
  • For Payload button, fill in the Title and Payload trigger

  • For URL button, fill in the Title and the website URL. You could also set the Webview Height Ratio.

  1. Click "Save" when you have finished editing.

For more details, please see Persistent Menu.


Add Trees and Global Nodes in Channel

  1. Now scroll to the bottom and click "+ New Tree" in the Configuration section.

  1. Select the Tree you would like to activate on the chatbot from the dropdown menu.

  1. After selecting the Tree, click "+ Global Node".

  1. Select the Global Node you would like to activate on the chatbot from the dropdown menu.

  1. You could delete the selected Global Node by clicking on the "-" button.

  1. You could also delete the selected Tree by clicking on the "bin" button at the right.

  1. Click "Save" when you have finished editing.

You can now test your chatbot on Facebook Messenger! 🎉🎉

← Business AvailabilityInstagram →
  • Connecting to Facebook Page
  • Setup Persistent Menu
    • Get Started button
    • Persistent Menu
  • Add Trees and Global Nodes in Channel
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