Stella Platform Documentation

Stella Platform Documentation

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Overview

  • Documentation Guide

Get Started

  • Introduction
  • Recent Updates
  • Best Practices
  • Chatbot Template

Bot Builder

  • Workspace
  • Node
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Node Inspector

  • Tree ID & Composite ID
  • Basic Information
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  • Member Tagging
  • Analytics
  • NLP
  • Advance

Facebook

  • Message Types
  • Button Types
  • Persistent Menu
  • Access Token
  • One-Time Notification
  • N-Time Notification (Beta)

Instagram

  • Message Types

WhatsApp

  • Overview
  • Setup Procedure
  • Message Types

Web Chat

  • Overview
  • Message Types
  • Button Types

WeChat

  • Message Types

Slack

  • Message Types

Telegram

  • Message Types

Integrations

  • Dialogflow
  • Stripe
  • LUIS
  • Custom Inbox Integration

Data Source

  • Data Source

Media Library

  • Media Library

Channels

  • Overview
  • Webhooks
  • Channel-wide Metadata
  • Business Availability
  • Facebook
  • Instagram
  • Web Chat
  • WhatsApp
  • WeChat
  • Slack (Public App)
  • Slack (Custom App)
  • Teamwork
  • Zendesk
  • Custom Platform

Analytics

  • Members
  • Dashboard
  • PSID

Settings

  • Overview
  • Locale
  • Pairing Channels
  • Role-based Access Control
  • Access Token
  • Audit Trail

Push Panel

  • Push Content
  • Audience
  • Analytics

Log

  • Log

Pairing Channels

Pairing Channels is located under General in Settings. This is for pairing the inlet and outlet channel together. For example, if you want to connect your WhatsApp channel with a live chat channel like Slack, you will need to pair them up here first.

Pairing Channels under Settings

Getting Hands On

Click here to open the Settings.

  1. Select +New Channel Pairs.

Add New Channel Pairs Channels
  1. Select the Inlet Channel on the left.

Add Inlet Channel
  1. Select the Outlet Channel on the right.

Add Outlet Channel
  1. Select "Save Channel Pairs".
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  • Getting Hands On
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