Stella Platform Documentation

Stella Platform Documentation

  • Docs
  • Procedures
  • Reference
  • FAQ
  • Bot API
  • API
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›Overview

Overview

  • Documentation Guide

Get Started

  • Introduction
  • Recent Updates
  • Best Practices
  • Chatbot Template

Bot Builder

  • Workspace
  • Node
  • Attachment ID

Node Inspector

  • Tree ID & Composite ID
  • Basic Information
  • Triggers
  • Responses
  • Actions
  • Redirect
  • Member Tagging
  • Analytics
  • NLP
  • Advance

Facebook

  • Message Types
  • Button Types
  • Persistent Menu
  • Access Token
  • One-Time Notification
  • N-Time Notification (Beta)

Instagram

  • Message Types

WhatsApp

  • Overview
  • Setup Procedure
  • Message Types

Web Chat

  • Overview
  • Message Types
  • Button Types

WeChat

  • Message Types

Slack

  • Message Types

Telegram

  • Message Types

Integrations

  • Dialogflow
  • Stripe
  • LUIS
  • Custom Inbox Integration

Data Source

  • Data Source

Media Library

  • Media Library

Channels

  • Overview
  • Webhooks
  • Channel-wide Metadata
  • Business Availability
  • Facebook
  • Instagram
  • Web Chat
  • WhatsApp
  • WeChat
  • Slack (Public App)
  • Slack (Custom App)
  • Teamwork
  • Zendesk
  • Custom Platform

Analytics

  • Members
  • Dashboard
  • PSID

Settings

  • Overview
  • Locale
  • Pairing Channels
  • Role-based Access Control
  • Access Token
  • Audit Trail

Push Panel

  • Push Content
  • Audience
  • Analytics

Log

  • Log

Overview

Intro to Stella Documentation

Stella offers the best messaging solution to improve the quality and efficiency of customer communication. You can create, customize and manage your chatbot, alongside with powerful integrations to fulfil your business needs.

To make the most of it, the Stella Documentation provides everything you need to learn and apply all the useful features to your chatbot.

Documentation Guide

SectionsContents
DocsAn introduction to all the feautres and settings in Stella.
GuideA step-by-step guide to setup and apply different features to your chatbot.
ReferenceA reference of the codes required to fully customize your chatbot flow.
FAQA collection of articles and FAQs.
BotAPIA guide to use the Stella API to perform various actions on behalf of your chatbot.
APIA guide to perform backend changes on your Stella app via Stella API.

Where to Start?

For Beginners

Click on Get Started to experience the process of building your first chatbot in Stella.

We recommend every newcomer to start off with this section. This is a step-by-step guide to help you create a simple chatbot with introduction to each basic concept. No prior programming knowledge is needed, just sign up and do it yourself!


Basic Use Cases

The following sections demonstrate how to setup and apply basic chatbot across different messaging platforms to satisfy your business needs.

  • Web Chat Chatbot Setup
  • Facebook Chatbot Setup
  • WhatsApp Chatbot Setup
  • FAQ Chatbot Setup

For Advanced Users

The following sections show you how to apply more advanced and complicated features to your chatbot.

  • NLP Chatbot Setup
  • Advanced Chatbot Application

For Developers

Click on API to learn how to perform backend changes on your Stella app via Stella API;

Click on Bot API to learn to perform various actions on behalf of your chatbot via Stella API.

These two sections introduces the API applicable on Stella, the actions they can perform and the list of error codes.


Have Any Questions?

Click on FAQ to enter our Knowledge Base.

Ask or search anything about Stella, you can always find the answers to your questions!

Introduction →
  • Intro to Stella Documentation
  • Documentation Guide
  • Where to Start?
    • For Beginners
    • Basic Use Cases
    • For Advanced Users
    • For Developers
    • Have Any Questions?
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