Stella Platform Documentation

Stella Platform Documentation

  • Docs
  • Procedures
  • Reference
  • FAQ
  • Bot API
  • API
  • Languages iconEnglish
    • 中文

›Bot Builder

Overview

  • Documentation Guide

Get Started

  • Introduction
  • Recent Updates
  • Best Practices
  • Chatbot Template

Bot Builder

  • Workspace
  • Node
  • Attachment ID

Node Inspector

  • Tree ID & Composite ID
  • Basic Information
  • Triggers
  • Responses
  • Actions
  • Redirect
  • Member Tagging
  • Analytics
  • NLP
  • Advance

Facebook

  • Message Types
  • Button Types
  • Persistent Menu
  • Access Token
  • One-Time Notification
  • N-Time Notification (Beta)

Instagram

  • Message Types

WhatsApp

  • Overview
  • Setup Procedure
  • Message Types

Web Chat

  • Overview
  • Message Types
  • Button Types

WeChat

  • Message Types

Slack

  • Message Types

Telegram

  • Message Types

Integrations

  • Dialogflow
  • Stripe
  • LUIS
  • Custom Inbox Integration

Data Source

  • Data Source

Media Library

  • Media Library

Channels

  • Overview
  • Webhooks
  • Channel-wide Metadata
  • Business Availability
  • Facebook
  • Instagram
  • Web Chat
  • WhatsApp
  • WeChat
  • Slack (Public App)
  • Slack (Custom App)
  • Teamwork
  • Zendesk
  • Custom Platform

Analytics

  • Members
  • Dashboard
  • PSID

Settings

  • Overview
  • Locale
  • Pairing Channels
  • Role-based Access Control
  • Access Token
  • Audit Trail

Push Panel

  • Push Content
  • Audience
  • Analytics

Log

  • Log

Workspace

Workspace is the section located at the centre of Stella Bot Builder. You will construct the conversation flow of your chatbot here.

Create Tree

To start building the conversation flow, you must first create a Tree for your chatbot. You may create multiple trees in Tree Manager, which is located at the top blue menu bar.

In Tree Manager, you can:

  • Search Tree by its name or description
  • Edit the Name and Description of your trees
  • Import and Export trees
  • Create or Delete trees

To create a tree, click "+ Create Tree" button in the Tree Manager, you can give a Name and Description to the tree and click Save. You will then be redirect to the newly created tree and can start building your conversation flow.

We suggest you to create separate trees for each of your chatbot flow. For example, you are creating two different conversation flows (i.e. Q&A and Chit-chat) in one chatbot, then you should create two separate trees in your app.

Import/Export Tree

If you want to run a similar campaign in another app account, you could use the Import and Export Tree function to copy tree to another account. You can import and export tree in the Tree Manager.

Export Tree

  1. Select "Export Tree" in the sidebar next to your workspace.

Sidebar next to workspace
  1. Click "+ Tree" button to select tree.

Export Interface
  1. Select a Tree from the dropdown menu.

Select a Tree
  1. Click "Export" button.

Click Export button
  1. Click "Download your tree here".

Click the download link
  1. The selected tree is downloaded as JSON.

The file is downloaded as JSON
You could add and select multiple trees with "+ Tree" button and remove tree with the trashcan next to it. Please note that exporting multiple trees at the same time would further reduce duplication of components across trees.

Import Tree

  1. Select "Import Tree" in the sidebar next to your workspace.

Sidebar next to workspace
  1. Click the "Choose file" button.

Import Interface
  1. Then, select a JSON file.

Select a JSON file
  1. You can name the prefix and click "Import" button.

Click Import button
  1. You could find the imported tree in the account now.

Demo Trees

  1. If you have not created a tree yet, you can click the "Quick Start" button and try out any of the 5 Demo Trees provided by us.

Quick Start button
  1. Once you have selected a demo tree, the tree will be imported to your bot builder and a Web Chat channel will be created automatically. Feel free to play around with the demo chatbot!

Select Demo Trees
← Chatbot TemplateNode →
  • Create Tree
  • Import/Export Tree
    • Export Tree
    • Import Tree
  • Demo Trees
Stella Platform Documentation
Docs
Get StartedBot API ReferenceAPI ReferenceStandard Procedures
Community
FAQUser ShowcaseChat with Us
Copyright © 2023 Sanuker Inc. Limited