Pairing Channels is located under General in Settings. This is for pairing the inlet and outlet channel together. For example, if you want to connect your WhatsApp channel with a live chat channel like Slack, you will need to pair them up here first.
Getting Hands On
- Select +New Channel Pairs.
- Select the Inlet Channel on the left.
- Select the Outlet Channel on the right.
- Select "Save Channel Pairs".