Before designing your WhatsApp chatbot, you must first prepare the following materials for Sanuker technical team to submit your WhatsApp Business Account (WABA) for you and complete the relevant setup procedures.
It usually takes around 7 days for onboarding (Final approval time is subject to WhatsApp's decision).
WABA Submission & Binding
Every WABA must contain the following information:
- A mobile number
- A Facebook Business Manager account
You must use a valid phone number, which means it must not have been used with WhatsApp Business API before. Land lines are acceptable phone numbers to use. The number must include a country and area code.
This phone number would also need to receive calls or SMS for account verification.
Once the phone number is registered, the number cannot be transferred or reused for other WhatsApp services.
Facebook Business Manager Account
You must provide your verified Facebook Business Manager account ID to connect with your WABA.
At its core, the WhatsApp Business API Client is based on Docker. Requirements depend on your load and situation. The WhatsApp Business API Client will run on any internet-connected machine that runs Docker. For instance, simple testing can be done on a laptop.
You may choose to use your preferred cloud platform, such as AWS, Google GCP or Microsoft Azure. You need to provide your cloud platform account for Sanuker technical team to implement the technical setup.
WhatsApp Push Message
A user must first consent to receive messages in WhatsApp by opting into them via a third-party channel. This can be any channel your business uses to communicate with people today — your website, app, email, SMS, retail location, etc.
Please refer to Opt-in for detailed requirements.
Message Template Submission
Every push message sent on WhatsApp need to be submitted to and approved by WhatsApp beforehand. You can submit template for approval via Stella.
Integration & Testing
When you've prepared the above materials for submission, we will submit your WABA for you right away. Once your WABA is approved, you may start building your WhatsApp chatbot on Stella.