E-commerce is trending because it does not require a million per month only to pay for rent. Businesses pay for the keyword ads on Google or Facebook to draw their customers to their online shops. The rest is just browse & check-out.
However, does it mean that the customer doesn’t expect your brand to serve them? Imagine you are inside a physical store but no one is serving you throughout the entire sales process - from pre-purchase to check-out. How would you feel if you had no way to ask whether the pair of shoes you like have any stocks left? This experience would not be a pleasant and enjoyable one for your customers. That's why you will need a powerful virutal assistant to handle enquiries and facilitate sales process on your online store.
Meet Stella, a powerful tool to integrate Messenger & WhatsApp chatbot to your Shopify stores without any hassles.
This Standard Procedure will show you a step-by-step guideline from integrating your Shopify store to building a Stella-powered chatbot. It will also highlight the tips that you should pay attention to during your chatbot building journey.
What is Shopify?
Shopify is a powerful DIY tool to build an E-commerce website with ease. The platform includes website builder, inventory management, online payment tools & etc. Register here for a 14-day trial.
Level One - Integrate Stella App to Shopify Store
You will need to connect Stella to your Shopify Store before using any features. This can be done in a few steps:
Level Two (a) - Setup Facebook Messenger Chatbot for Shopify
Build a Facebook Messenger virtual store assistant for your Shopify. It can send one-time-notifications to your customers to remind them about stock refills, discount & much more!
Level Two (b) - Setup WhatsApp Chatbot for Shopify
Build a WhatsApp virtual store assistant for your Shopify. It adds in product search & ordering capability for your business's WhatsApp.