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NLP Chatbot Setup
Get Started
Build your First Chatbot
Basic Facebook Chatbot Setup
Overview
1.1: Connect to Channels
1.2: Create New Tree
1.3: Build the First Node
1.4: Create a Global Node
1.5: Build Child Nodes
2.1: Production Channel
3.1: Draft a Post
3.2: Create Comment Reply
Basic Instagram Chatbot Setup
Overview
1.1: Connect to Channels
1.2: Create New Tree
1.3: Build the First Node
1.4: Create Global Node
1.5: Build Child Nodes
2.1: Create Story Mention
2.2: Create Comment Reply
2.3: Send Push Message
Basic Web Chat Chatbot Setup
Overview
1.1: Connect to Channels
1.2: Create New Tree
1.3: Build the First Node
1.4: Create a Global Node
1.5: Build Child Nodes
Basic WhatsApp Chatbot Setup
Overview
1.1: WABA Subscription
1.2: Connect WABA
1.3: Check Approval Status of WABA
1.4: Setup WABA with Used WhatsApp Number
1.5: Reset / Terminate WABA
2.1: Create New Tree
2.2: Build the First Node
2.3: Create a Global Node
2.4: Build Child Nodes
2.5: Connect to Datasource
3.1: Create Priority Group
4.1: Create Product Message
Common Use Case Application
Overview
1.1: Apply Fail-Safe to Chatbot
1.2: Apply Member Unsubscription Flow to Chatbot
Advanced Chatbot Application
Overview
Apply Datasource to Chatbot
Apply Payload Value to Chatbot
Apply API to Chatbot
Apply Custom Locale to Chatbot
Apply Opt-in Flow to Chatbot
Apply Agenda to Chatbot
Apply Stella API to Chatbot
Apply Web Event to Webchat Chatbot
Error Handling
Handle Errors for Chatbot
Stella Partner Portal Setup
Overview
1.1: Partner Portal Setup
1.2: New Customer Onboarding
1.3: WABA Setup
1.4: Check Approval Status of WABA
1.5: Setup WABA with Used WhatsApp Number
1.6: Reset / Terminate WABA
Template Tree
Overview
Create Template Tree
Manage Proxy Tree
Chatbot Testing & Deployment
Overview
Stage One - Tree Building
Stage Two - Testing Stage
Stage Three - Production Deployment
Slack Live Chat Tree Setup
Overview
1.1: Create Tree for Live Chat Assignment
2.1: Set Up Pick Ticket Status
2.2: Create Done Command
2.3: Create Transfer Command
2.4: Create Archive Function
2.5: Create Member Tagging/Remarks Command
3.1: Automatic End Live Chat Function
Zendesk Live Chat Tree Setup
Overview
1.1: Create Tree for Assignment
2.1: Create Done Command
2.2: Auto End Live Chat Function
FAQ Chatbot Setup
Overview
1.1: Exact Keyword Match
1.2: Keyword Groups Match & Diversion
2.1: Redirect to Existing Chatbot Tree
2.2: Data Analytics for FAQ Chatbot
2.3: NLP for FAQ Chatbot
3.1: Filtering Questions for FAQ Chatbot
NLP Chatbot Setup
Overview
1.1: Apply NLP to your Chatbot
2.1: Set Up an NLP Fallback Tree
3.1: NLP Fallback to Other Languages
Connect Shopify Store to Stella
Overview
1.1: Integrate Stella to Shopify
2.1: Setup Facebook Messenger Chatbot for Shopify
2.2: Setup WhatsApp Chatbot for Shopify
2.3: WhatsApp Customer Care Notification for Shopify
Stella Inbox Setup
Overview
1.1: Connect Channel to Slack
1.2: Access Control & Admin Panel
1.3: Set up Customizable Message
1.4: Inbox Channel
2.1: Turn on Live Chat Directly
2.2: End Live Chat Mode
2.3: Ticketing
2.4: Manage Ticket Helper
2.5: Add Member Tag
3.1: Send Chatbot Message
NLP Fallback to Other Languages
Coming Soon...
←
2.1: Set Up an NLP Fallback Tree
Overview
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